| Do you ship overseas? |
| Yes, we ship all over the world. Shipping costs will apply, and will be added to the cart page. We run discounts and promotions all year, so stay tuned for exclusive deals. |
| How long will it take to receive my order? |
| It depends on where you are. Orders usually take around 7–12 business days to arrive. Overseas deliveries can take anywhere from 10 to 15 days. Delivery details are provided on the shipping page. |
| What shipping carriers do you use? |
| We use all major carriers, and local courier partners, and we offer fast delivery. |
| Is the payment secure? |
| Our store uses a highly secure SSL certificate that’s 128-bit encrypted, which makes your payment 100% safe all the time. We made a contract with the PayPal to process secure payments from our customers via the PayPal website. If you face payment problems with PayPal or via Credit Card, please contact us and we’ll assist you. |
| What if the product is not as described? |
| If your item is significantly different from the product description, you can A: Get a full refund, no questions asked, or B: get a replacement product immediately. |
| How does the protection of buyer work? |
| You are always protected with us, but it’s better to contact us within one month after receiving your product. If you have any problems, just contact us (strongipstream.com) and we’ll solve your issue immediately. Customer satisfaction is our top priority. |
